IT Technical Lead, Customer Applications, Hybrid, Colorado Springs, CO

We are seeking a highly motivated and experienced IT Technical Lead to architect and implement the next-generation entitlement management system for software and services. This role will be instrumental in designing scalable solutions, guiding technical teams, and collaborating with cross-functional partners to ensure alignment with IT architecture standards, compliance policies, and business objectives. Collaborate with software product teams to design and implement license management strategies that enable post-sales monetization relevant to B2B. This includes analyzing business and technical requirements, crafting innovative solutions, and influencing product teams to adopt optimal approaches for software distribution and monetization. This is a hybrid role with 3 days in office.

IT Technical Lead Responsibilities:

– Gain an understanding of the company’s B2B software licensing models and monetization methods.
– Develop deep expertise in the licensing platform and lead its adoption through best practices.
– Lead the end-to-end implementation of the licensing solution.
– Partner and collaborate with the business teams and cross -functional teams to design solutions for entitlement management of software licenses.
– Optimize and solve day-day operational challenges of the platform.
– Drive integration of entitlement management systems with enterprise IT platforms.
– Collaborate with enterprise architects to ensure solutions align with strategic goals.
– Communicate effectively with global stakeholders through presentations and documentation.

IT Technical Lead Qualifications:

– Bachelor’s degree in computer science, or equivalent.
– 8+ years of experience in core computer science principles and algorithms.
– 2+ years as a technical lead of medium to large teams.
– Expertise in IT enterprise solution designs using both off-the-shelf and custom solutions.
– Experience in apps that integrate with backend ERP systems.
– Experience in building customer-facing apps and their core principles.
– Experience in backend scripting languages like JavaScript or TypeScript, specifically in NodeJS, or Python.
– Hands-on experience with AWS services, including storage, caching, API Gateway, and IAM role-based access control.
– Experience ensuring compliance with data privacy and regulatory standards such as PII, GDPR, and CFR.
– Must be passionate about optimization and speed of systems while designing solutions.
– Experience with Agile SCRUM development methodology.
– Ability to translate requirements into detailed design and solution documents.
– Excellent interpersonal, communication and team-facilitation skills.
– Strong attention to detail and deadlines.
– Ability to work independently with minimal supervision.
– Excellent communication skills and knack for storytelling.
Interest or experience in GenAI, Agentic AI tools.

Benefits include medical insurance, retirement plan, PTO, etc.

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