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Bilingual Automotive Quality Engineer


Plan, control, schedule and provide the leadership to achieve quality problem solutions, quality cost reduction and customer satisfaction by reporting quality status and analyzing defective products, consistent with established standards by performing the following duties personally or through subordinate team leader.


-Perform product quality analysis of customer and internal reported concerns to determine failure mode, potential root cause(s) and appropriate interim and permanent corrective actions.
-Provide direction to internal/external departments regarding initial containment and product verification activities.
-Report problem resolution status, update and tracking in both internal and external (on line) problem reporting systems.
-Keep management team abreast of significant issues or developments identified during customer build activities and actions being taken to improve the situation.
-Support and/or maintain quality assurance objectives complementary to corporate policies and goals.
-Utilize FTA (Fault Tree Analysis) approach to assist analysis (as required).
-Interpretation of production specifications to confirm analysis.
-Develop and maintain work instructions for quality assurance processes
-Provide analysis report to support customer failure analysis.
-Coordinate preparation of monthly customer quality reports.
-Maintain test equipment & calibration program as assigned.
-Develop and maintain strong working relationships with key customer contacts.
-Attend customer meetings and report status of open issues to appropriate internal/external entities.
-Communication of problem resolution status & plans to key customer management team members.
-Conduct dealer scramble activities if required.
-Perform continuous improvement activities (Kaizen).


To perform the job successfully, an individual should demonstrate the following competencies:  Summarize complex information; procedures, identify and resolve problems in a timely manner; complete tasks on time; manage issue containment & resolution, respond effectively to difficult or emotional customer situations, speak and write clearly and persuasively in positive or negative situations, be able to facilitate team problem solving, provide recognition for results, inspire respect and trust, solicit and apply customer feedback (internal and external); foster quality focus in others; look for ways to improve and promote quality, understand business implications of decisions, show respect and sensitivity for cultural differences, promote a harassment-free environment, work with integrity and ethically, uphold organizational values, follow policies and procedures, commit to long hours of work when necessary to reach goals, exhibit sound and accurate judgment; make timely decisions, follows through on commitments, look for ways to improve and promote quality, observe safety and security procedures.


-Four-year college degree or equivalent in a technical field such as Quality or Engineering.
-QA experience in an automotive related industry.
-Strong coordination and communication skills.
-Skills with various engineering test equipment.
-Reads circuit diagram and electronics part knowledge.
-Data analysis experience with data base software such as MS Access.
-Experience with automotive electronics desirable.
-Understand requirements and applicability of TS16949.
-Must be able to read, write and speak Japanese.

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