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* This position can be located anywhere in the United States. Work remotely. Chicago, Columbus, Cleveland, Cincinnati, Atlanta, Boston, New York City, Philadelphia, Houston, Dallas, Denver, Los Angeles, San Francisco, Seattle, Denver, etc.
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Software Installation Engineer
Looking for candidates with solid experience installing customizable web-based software solutions in the field at customer sites. Fantastic opportunity to be involved with a cutting edge product and a company growing at a very fast pace! Candidates can be located anywhere in the U.S. and work remotely. Candidates must be willing to travel up to 70% of the time installing software solutions at customer sites throughout the U.S. and abroad (China, Vietnam, Burma, etc.).
-Manage software installation projects at customer sites throughout the U.S. and abroad.
-Conduct customer site survey to help prepare for a successful installation.
-Train users in differing locales on software.
-Understand system components and their use.
-Communicate functional system requirements and manage the corresponding customer expectations of the installation.
-Communicate functional system changes to the software group that are stated/implied by the customer.
-Work with local IT department to establish robust system web access.
-Troubleshoot/participate in diagnostics of code faults in the field during installation.
-Install new software sets once they are developed at Corporate to resolve said faults.
-Configure/set-up system hardware and perform hardware diagnostics when problems occur.
-Work with and manage outsources.
-Willingness to work from home and travel up to 70% of the time installing software solutions at customer sites throughout the U.S. and internationally.
-Solid experience installing customizable web-based software solutions in the field at customer sites.
-Understanding of WAN and Internet Technologies.
-Experience with quality control during software installations.
-Working understanding of SQL Server.
-Working experience in Windows Servers and Administration.
-Ability to conduct site surveys at customer location to ensure successful installation.
-Ability to troubleshoot when necessary on the spot at customer sites.
services by Next Step Systems - www.nextstepsystems.com
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