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6am-3pm to start for training, than 8am-5pm.
The Operations Center (Ops Center) is an adaptive, innovative and resilient team of engineers that provides 24x7x365 monitoring. The Ops Center provides 1st and 2nd level support for the entire firm’s Global infrastructure. This position will be charged with troubleshooting and monitoring the company’s enterprise systems environment as well as Daily Operation Center task.
-Monitor the infrastructure systems for problems (including servers, networking, storage, site and job scheduling).
-Troubleshoot issues as they arise as well as escalation to 2nd and 3rd level support personnel as needed.
-Track problem status and resolution.
-Provide ‘remote hands’ for physical activities in data center locations at the direction of 2nd and 3rd level support groups.
-Coordination of communication for support teams and the firm’s broader technical community during outages and major changes.
-Automate tasks and repeated tasks in ExTJS.
-Maintain NetXMS and variety of monitoring tools.
-Minimum 5 years working in a 24x7 operations environment in a technical role.
-Excellent written and verbal communication skills.
-Experience working in fast paced, aggressive companies.
-Strong entrepreneurial spirit.
-Experience working with monitoring systems (NetXMS, Zabbix, etc.).
-Minimum 3 years' experience with ExTJS and Perl/DBI.
-Solid UNIX experience with RedHat Linux.
-5 years' experience working with Linux.
-5 years' experience UNIX OS troubleshooting.
-3+ years Perl and modules such as DBI.
-Basic understanding of: DNS, NIS, NFS, autofs; UNIX Performance Measuring Tools - sar, vmstat, netstat, iostat, free, nfsstat; Unix networking (IP addresses, netmasks, ifconfig, bonding, netstat, ethtool, ifenslave); Experience dealing with telcos and WAN troubleshooting; and a basic understanding of troubleshooting and escalation procedures.
-Understanding of VMware Concepts (Virtual Center, ESX Host, Virtual Machines) and the ability to access Virtual Machines through Virtual Center.
-Shell Scripting (bash, sed, awk) helpful.
-Basic Windows administration knowledge.
-Basic understanding of SAN and NAS storage.
-Strong knowledge troubleshooting Layer 1, Layer 2 and Layer 3 issues.
-Experience with multicast applications.
services by Next Step Systems - www.nextstepsystems.com
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