Systems Administrator
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Systems Administrator

Next Step Systems

Systems Administrator, Franklin, TN

The Systems Administrator will provide IT support for the field and corporate office for a variety of technical applications, as well as third party products and applications.

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m.. After hours availability for system maintenance, projects and outages is required as needed and assigned. Periodic travel is required, less than 10% of the time. This position is hybrid remote and onsite.


– Apply patches for security, anti-virus and upgrades on Windows servers, Exchange servers and desktops.
– Implement software and hardware solutions, user administration, back-up maintenance and network security.
– Take initiative to troubleshoot client computer start-up and log-on problems.
– Recommend and execute modifications to existing systems in order to improve efficiency, reliability and performance.
– Provide support for Microsoft application servers (e.g., SQL Server) and third-party application servers, such as internal Finance & Clinical system.
– Provide 2nd tier support for technical helpdesk services including call handling, logging, tracking and service resolution that meet and exceed client expectations.
– Manage and support the company’s Internet and Intranet-based applications and services.
– Assist in the administration and support of company’s DR facility.
– Work with IT management staff to analyze and audit security logs and processes.
– Identify problematic areas, analyze solutions, propose resolutions and direct their implementation.
– Collaborate with IT department in daily troubleshooting of systems, software and network calls.
– Assist in physical set-up of medical facilities, including network equipment, computer networks and user accounts.
– Responsible for day-to-day monitoring of systems, including but not limited to patches, upgrades, nightly backups, servers and security (internal and external threats).
– Collaborate with IT managers in the implementation of new hardware and software.
– Implement HIPAA/Sox and security findings to ensure compliance.
– Provide support for enterprise applications including but not limited to Great Plains, Exchange, active directory, EMR application, VMware, Nutanix, SQL servers and third party applications.
– Provide support for enterprise hardware including but not limited to network gear, security equipment, servers and PC’s.
– Assist with projects as assigned by IT management staff.


– 6 years of experience in managing and supporting Microsoft Windows server environments preferred, including Microsoft Exchange, Active Directory, Microsoft Office, TCP/IP networks, SharePoint, SQL, Oracle, client/server and web-based applications.
– Strong working knowledge of system and network security is highly desirable.
– Understanding of and background in healthcare field is a plus.
– Associates degree and technical training, such as MSCE or MCSA certification preferred.

Keywords: Franklin TN Jobs, Systems Administrator, Windows Server, MS Exchange, Active Directory, MS Office, TCP/IP Networks, SharePoint, SQL Server, Oracle, Client/Server, Network Security, Networking, Tennessee Recruiters, IT Jobs, Tennessee Recruiting

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