Next Step Systems
Federal Network Installation Support Services Technician, TS/SCI with Full Scope Poly, Chantilly, VA
– Maintain data center network and internal system network gear on a large Federal Government contract.
– Assist in system installations and troubleshooting following government and company directed standards.
– Work across team to share best practices.
– US Citizen, TS/SCI Security Clearance with Full Scope Poly.
– Degree (or equivalent) in Computer Science, Information Systems, Engineering or related technical discipline or equivalent industry experience.
– Strong collaboration skills; works well on a team.
– Excellent communication and troubleshooting skills.
– Flexible, proactive, ability to work with minimal direction in an open and fast-paced environment.
– Experience with configuration management tools.
– Proven hands-on network engineering experience.
– Hands-on experience with monitoring, network diagnostic and network analytic tools at Tier 2/3 support level. Proven track record of troubleshooting to resolve issues.
– Proven ability to perform network maintenance and system upgrades including service packs, patches, and security configurations.
– Experience monitoring network performance and ensure system availability and reliability.
– Demonstrated ability to monitor system resource utilization, trending, and capacity planning.
– Strong knowledge of Information Technology Service Management, ITIL preferably.
– Experience working in customer environment.
– Security+ certification.
– Ability to conduct on-the-job training.
– ServiceNow experience.
– Familiarity with SolarWinds.
– CCNA certification.
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