Next Step Systems
Federal Configuration Management and Change Management Lead Planner, TS/SCI with Full Scope Poly, Annapolis Junction, MD
– Responsible for executing the change management process and for establishing configuration management for a large Federal Government contract.
– Interface with the Customer change management process and schedule installations, upgrades, refreshes across two large data centers.
– Develop a program configuration management plan and oversee its performance.
– Audit both configuration management systems and our change management process to verify employees understand and follow the plans.
– Responsible for annual inventory of all assets both hardware and software.
– US Citizen, TS/SCI Security Clearance with Full Scope Poly.
– Requires a bachelor’s or master’s degree in a technical discipline or equivalent experience.
– Superior customer service skills.
– Experience establishing configuration baselines and performing configuration audits.
– Experience with configuration management (CM) tools.
– Experience developing, maintaining, updating, and implementing CM plans and procedures.
– Experience with government audits and annual inventory reports.
– Understand change management processes and successfully interfaced with a Change Control Board (CCB).
– Strong organizational skills and superior planning skills. Detail oriented.
– Excellent communication, interpersonal and presentation skills.
– Flexible, proactive, ability to work with minimal direction in an open and fast-paced environment.
– Security+ or CISSP certified.
– Skilled in Microsoft Office suite of products.
– Knowledge of Information Technology Service Management and ITIL.
– Experience with ServiceNow CMDB.
– Experience working in customer environment.
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