Client Support Technician – Rapidly Growing Company!
***Company has experienced significant growth, having doubled in size the last 5 years!***
We are looking for Support Technicians to handle client interactions, issue investigation and resolution, and support-related development in a large-scale, state-of-the-art, multi-asset order management system.
- Answer email and phone calls from clients for general application support and troubleshooting.
- Investigate issues (using system logs, database querying, etc.).
- Monitoring and testing software solutions.
- Customize client specific exports, reports and configurations.
- At least 1 year of experience within IT (software development in a JVM language, QA or similar).
- Fluency with the Linux/Unix Command-Line environment.
- Need heavy Scripting (Shell, Perl, UNIX).
- Good SQL knowledge and skills.
- Very good communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Prior experience with trading software a plus.
- XML knowledge a plus.
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If you are an employer and recruiting for similar IT professionals / positions, please contact our Technical Recruiters at Next Step Systems.
We are a national IT Recruiting Firm / Agency specializing in full-time direct hire Information Technology employment opportunities.
Company Will Sponsor Visas! Company Will Relocate Candidates!
“PLEASE DO NOT APPLY” If You Are A Consulting Firm, Third Party Recruiter Or Seeking Corp-To-Corp; W-2 Direct Hire Only.