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Bilingual Quality Engineer lll

No Corp-To-Corp Or Third Party Recruiters; W-2 Direct Hire Only.

Must be able to speak/read/write both English and Japanese fluently.


Plan, control, schedule and provide the leadership to achieve quality problem solutions, quality cost reduction and customer satisfaction by reporting quality status and analyzing defective products, consistent with established standards by performing the following duties personally or through subordinate team leader.  The key duty is to gather, analyze field information to enhance Early Detection/Early Response (EDER) and related problem solving activities.  This position is intended to act as a resident staff member at Toyota Motor Sales (TMS) in Torrance, CA/Toyota Motor North America (TMNA) in Plano, TX and Customer Quality Service (CQS) as the company representative.  The position is required to relocate from Torrance, CA to Plano, TX in June 2017.


-Perform product quality analysis of customer and internal reported concerns to determine failure mode, potential root cause(s) and appropriate interim and permanent corrective actions.
-Provide direction to internal/external departments regarding initial containment and product verification activities.
-Report problem resolution status, updates and tracking in both internal and external (on line) problem reporting systems.
-Keep management team abreast of significant issues or developments identified during customer build activities and actions being taken to improve the situation.
-Support and/or maintain quality assurance objectives complementary to corporate policies and goals.
-Utilize FTA (Fault Tree Analysis) approach to assist analysis (as required).
-Interpretation of production specifications to confirm analysis.
-Develop and maintain work instructions for quality assurance processes
-Provide analysis report to support customer failure analysis.
-Coordinate preparation of monthly customer quality reports.
-Maintain test equipment & calibration program. (as assigned)
-Develop and maintain strong working relationships with key customer contacts.
-Attend customer meetings and reports status of open issues to appropriate internal/external entities.
-Communication of problem resolution status & plans to key customer management team members.
-Conduct dealer scramble activities if required.
-Perform continuous improvement activities (Kaizen).


-Business level speaking, reading, and writing English and Japanese are required.
-Proficiency in MS Access/SQL and MS Word, and advanced MS Excel knowledge is required.
-Four-year college degree or equivalent in a technical field such as Quality or Engineering.  BE (E/M/S) is preferred
-QA experience in an automotive related industry.
-Understand requirements and applicability of TS16949.
-Certification in quality disciplines preferred (e.g. CQE, CQA, CRE via ASQ)
-Strong coordination and communication skills.
-Skills with various engineering test equipment.
-Read circuit diagram and electronics part knowledge.
-Data analysis experience with data base software such as MS Access/SQL.
-Experience with automotive electronics desirable.

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