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Technical Support Representative
Join a well-established and expanding, global company!
Company shows appreciation to their employees, provides
potential for growth, has impressive longevity among its
employees and continues to expand its global presence. All
of this along with cutting edge technology.
Excellent Benefits Package!
This position will be responsible for end to end client
support. The position will be responsible for client education,
client trading support, platform troubleshooting, and product
support. The candidate will be expected to work as a liaison
to Operations, Global Sales and I.T. Tech support to ensure
the resolution to all customer requests and issues in a
timely fashion.
The candidate will be expected to learn the trading systems
in order to handle technical questions with regard to trading
as well as software support. Candidate will be expected
to be familiar with customer account procedures to assist
with client inquiries.
Responsibilities:
-Resolve client inquiries via email and phone.
-Work in a team oriented environment.
-Offer client education.
-Provide technical computer support.
Qualifications:
-College degree preferred.
-2-3 years of financial services experience.
-Customer Service experience preferred.
-Multi-lingual speaker (Korean, Mandarin, or Cantonese preferred).
-Read and write fluent Native Korean or other foreign language.
-Willingness to work in a customer focused environment that
is fast paced and challenging.
Jobs, Salt Lake City, Utah, Technical Support Representative,
customer service, financial, trading, forex
Recruiting
services by Next Step Systems - www.nextstepsystems.com
For more information about this opportunity
contact:
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