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Technical Support Lead - New York, NY Back>>



Technical Support Lead - Ready to hire!

Click Here To Apply Now!

Will relocate the right candidate.

Will only consider candidates from top tier computer science universities and/or individuals with a stellar GPA.

Responsibilities:
-Provide first-rate technical support across company. This includes Linux servers, Microsoft Windows desktops, telephones, remote access, mobile technologies, storage, and tools for productivity, communication, and collaboration.
-Set a strategic vision for the group, promoting a culture of security, quality assurance, and high service levels, and developing your team members.

Qualifications:
-Will only consider candidates from top tier computer science universities and/or individuals with a stellar GPA.
-Bachelor’s degree in a technology field.
-3+ years of experience leading a technical team, and at least 5 years of experience working in technical support.
-Strong technical knowledge of both Windows and Linux systems and problem-solving skills.
-Familiarity with desktop/mobile hardware, Microsoft Office, Exchange, Active Directory, and VPN, storage solutions and networking is also required.
-Strong project management, and organization skills are crucial, and, in addition to solid written and verbal communication, candidates must possess outstanding interpersonal abilities.

 




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