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-Provide 1st level execution level support for trading desk.
-Provide operational support for Low Touch Electronic business, including DMA and ALGO trading flows.
Interact with internal and external clients and facilitate connectivity certification, from both FIX and Networking -perspective.
-Participate in global coverage of system support & SOD/intraday health checks.
-Provide first level support for Front Office staff (PM’s Analysts, and Traders) to quickly identify and resolve issues as they arise and ensure continuity of the business.
-Work in all aspects of user/strategy application support (and other product oriented franchises) in NYC/Greenwich, CT.
-Assist in the deployment, checkout, and QA testing of applications. Also involved in the training and marketing of applications as appropriate.
-Work closely with the back office teams to remedy issues related to security setups, trade booking, corporate actions, price breaks, and book keeping entries.
-3-5 years working experience
-2-3 years exposure to financial services (equity/capital markets). High level of personal integrity and strong work ethic. Ability to work in a global environment with team members located in various regions Strong written and oral communication skills. Ability to forge close working relationships with both business and technology team members.
-The individual must demonstrate impeccable organizational skills and the ability to juggle multiple streams of work simultaneously.
-Experience dealing with front office or other non-technical users, demonstrable ability to also coordinate and work with application & infrastructure technology teams.
-The candidate must be analytical, pays attention to detail, focused and capable of building consensus and working with a diverse array of colleagues across the organization.
-The candidate must be a service oriented individual who possesses the ability to build and maintain relationships with clients.
-The candidate must be able take ownership of problems, work to determine the solutions and follow through on the resolution.
-The role will provide significant exposure to various business lines and product types. Aspects of the job will involve support of all flows and applications.
-Good working knowledge of Linux based systems including job scheduling, trouble-shooting processes, machine configurations, etc. Having worked as a system administrator highly desired.
-Knowledge of scripting including Python, Perl, Shell Scripts.
-Knowledge of relational databases (above scripting will access these databases).
-Knowledge of high performance Equities trading systems (Algo/ATS platforms).
-Ability to work closely with business and development teams to build the best possible platform.
-Working knowledge of Market Data and Order Entry systems.
-Knowledge of networking and multicast a plus.
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