$70-90K
Database Administrator

Up to $85K

Up to 20% travel.

This position is responsible for providing the 7 x 24 x 365 technical support and database systems operations of all Software Solutions.

Database System Operations:
-Oversee the 7 x 24 x 365 delivery of operational support services through telephone, email, web, and on-site for the software products and related technical environment
-Perform database administration and maintenance functions in support of Production, QA, Support and Development environments.
-Define and maintain all daily, weekly, monthly and annual tasks required to maintain database health and performance.
-Proactively monitor the database systems to ensure secure services with minimum downtime
-Providing trend analysis to management team to enable them to make informed decisions regarding resource management.
-Responsible for implementation and release of database changes according to change control procedures
-Work with Development and Support teams to make recommendations and implement changes
-Ensure consistent and complete database backups
-Assist team members with daily database activities including backing up and restoring databases.
-Oversee Performance tuning and optimization as required
-Create and maintain documentation as it relates to system configuration, mapping, processes, and service records

Customer Support:
-Ensure pro-active and re-active timely and quality response to all customer issues.
-Open, monitor, and track every support contact to ensure appropriate reporting of all issues.
-Keep time to close within documented Service Level Agreements.
-Troubleshoot server and database operational issues, installation issues, and technical issues as reported by both internal and external customers.
-Escalate unresolved issues as documented in processes and procedures, maintain ownership of issues through resolution and provide updates to management on critical issues.
-Preserve the confidentiality and security of all customer data
-Escalate unresolved issues as documented in processes and procedures, maintain ownership of issues through resolution and provide updates to management on critical issues

Quality Assurance and Testing:
-Test and perform Change Management Request scripts as needed
-Identify and document installation, configuration, and application defects
-Perform test changes to SQL servers and databases in a back office environment
-Perform test application upgrade procedures
-Ensure a high quality deliverable of product

Special Projects:
-Perform special project that are required to meet corporate and department objectives
-Conduct research on software and utilities to justify recommendations and to support purchasing efforts

Qualifications:
-Bachelor’s Degree (or equivalent work experience of 3+ years in the IT field)
-Minimum 2 years hands-on experience managing Microsoft SQL 2005/2008 database systems in enterprise level three tiered application environment or 3+ years of extensive experience in managing production SQL Server databases in a high-volume, rapid-growth environment
-Experience with database technologies in high-volume transactional websites
-Expert knowledge of Microsoft SQL Server 2005 and/or 2008 and Microsoft Clustering technologies
-Expert knowledge of database recovery models including Mirroring, Clustering and Log Shipping
-Expert knowledge of database troubleshooting and performance tuning.
-Strong knowledge of Microsoft Windows 2003 Sever and Storage Area Networks
-Strong knowledge of logical and physical database design
-Strong knowledge of database backup/restore methodologies
-Knowledge of web technologies including IIS, Apache, .Net and HTML
-Knowledge of routing and firewall technologies
-Knowledge of security technologies including system lockdown procedures and SSL
-Knowledge of network communication methods and protocols including TCP/IP, DNS, SMTP, HTTP, HTTPS, SFTP and SNMP
-Knowledge of virtualization technologies including VMware ESX Server
-Ability to develop trend and analysis reports indicating database growth and load to anticipate storage, CPU and memory needs;
-Ability to develop maintenance programs and scripts; migrate databases as necessary; tune SQL and initialization parameters
-Ability to provide stored procedures and scripts to facilitate best practices database use
-Ability to effectively plan and schedule assignments as well as meet stringent deadlines
-Ability to effectively prioritize and execute tasks in a high-pressure environment and effectively use time and resources to accomplish group operations.
-Ability to research new products, tools, methodologies, and standards related to all aspects of the database environment and its security, and make recommendations
-Analytical problem solver with the ability to use conventional and unconventional methods for problem identification and resolution
-Excellent oral and written communication skills
-Keen attention to detail
-Must be self-motivated, team player

Additional Preferred Qualifications:
-Microsoft Certified Database Administrator (MSDBA)
-24 x 7 On-call rotation availability for emergency support
-Occasional evening and weekend work to perform maintenance and upgrades
-May need to travel to Alternate and Production Hosting Facilities

Working conditions:
-Ability to meet the physical demands of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employment is contingent upon successful completion of the background investigation and pre-employment drug screen.

Jobs, Philadelphia, Database administrator, DBA, SQL server, SQL, Database systems, Clustering, Storage area networks, SAN, Database design, Computer Jobs,

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