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Application Support Specialist I
Click
Here To Apply Now!
Up to $125 total comp
Looking for excellent critical thinkers with
an engineering sciences background.
Spend 80% of time on support activities and
20% of time generating ideas for efficiencies
and improvement.
Part of team responsible for ensuring that
the trading department has the technology and
infrastructure they require to meet their goal
of trading excellently, in a secure and reliable
manner. This involves developing systems in
house and integrating third party products,
with high standards of security and reliability.
The application support team is responsible
for ensuring the existing technology is delivered
in a manner that aligns with the business needs.
This entails a broad set of factors including
resiliency, BC/DR, security, application and
infrastructure support, application and infrastructure
monitoring across both in house systems and
service providers.
The application support specialist will be
a senior member of the support team and will
be tasked with operating some or all of the
support machinery in place. He/she will play
a key role in ensuring that the existing technology
is meeting the needs of the department on a
day-to-day basis.
We’re looking for an application support
specialist who has the experience, conceptual
intelligence, and drive to maintain a world-class
24 x 6 support function. Interact with a wide
array of stakeholders, from traders to developers
to members of infrastructure team. To be successful
in this role, the Application Support Specialist
will need to provide excellent support to the
trading/technology platforms. This support can
take place across multiple dimensions; including
incident, request and problem management, and
change management and implementation.
We need this individual to become a key contributor
enabling us to provide strong/effective support
to the trading department. This implies operating
in a professional manner and having the right
technical skills to function effectively supporting
the Trading floor.
Qualifications:
-Has initiative with creative and original thinking
-Proven personal and/or career growth
-Ability to excel in a high intensity/high pressure
environment
-Open to giving and receiving direct professional
criticism
-0-3 years of IT support experience
-Some experience supporting a broad portfolio
of enterprise applications
-Experience in a 24x7 environment a plus
-Experience in the trading/financial services
industry a big plus
-Must have a bachelor’s degree at minimum;
engineering/science degree preferred (preferred
universities include Carnegie Mellon, Tufts,
Rensselaer Polytechnic Institute, NYU, Boston
College, Syracuse, among others.
-GPA of ~3.75 or better
-SQL Server experience a plus
-Good communication skills
-Excellent problem solver under pressure
Jobs, Technical support, Application Support
Specialist, IT support, Trading systems, SQL
Server
Recruiting
services by Next Step Systems - www.nextstepsystems.com
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