$120-150K

Responsibilities:

· Develop, manage and successfully execute professional business and technical relationships with large complicated clients & prospects; able to develop and maintain C-level and senior technical management relationships; active on customer and industry boards

· Solicit and dissect client requirements and craft an information availability solution that utilizes consulting services, managed services, advanced and traditional recovery services as dictated by the client need.

· Provide oversight management across all vertical parts of the organization to ensure prompt customer satisfaction.

· Develop and maintain a positive working relationship with the sales teams.

· Facilitate and lead the development of complex technical recovery solutions.

· Develop a positive working dialog with the Managed Services and Recovery Services lines-of-business at an Executive level.

· Provide comprehensive recovery hardware platform and network and proposals.

· Provide professional presentations at technical & management levels.

· Provide pre & post test customer support when required.

· Provide information and education on emerging networking, communications and system hardware technologies as potential solutions, product offerings and general reference items.

· Manage, develop and provide senior level contributions in special engineering and technology projects as needed.

Responsible for providing positive mentoring leadership attitude and work ethic with the solutions engineering team.

· Manage general individual and team reporting functions as required.

· Must be able to travel up to 75% travel as business needs dictate.

Qualifications:

· Degree in Computer Science, Engineering preferred but will consider applicants with equivalent work-related experience in a technical service or product support role with a minimum educational requirement of a H.S. Diploma or GED equivalent.

· An MBA is a plus.

· Min of 10 years supporting complex client requirements assessment and solutions development required.

· Ability to develop, write and defend complex business case analysis for solutions not part of current product required

· Ability to identify a business or technical customer issue, craft and implement a solution to drive additional revenue.

· Exceptional listening and verbal and written communication skills required

· Excellent presentation skills at all levels – ideally proven C level presentation expertise required

· Exceptional Project Management skills with the ability to prioritize multiple complex projects required.

· Knowledge of Operating Systems hardware and protocols highly preferred.

· Knowledge of inter-exchange and local carrier offerings highly preferred.

· Proficient in various communication environments and of emerging technologies highly preferred.

· Working knowledge of EIA, CCITT & associated electronic interface standards Knowledge of transmission media including: Frame Relay, ATM, Sonet, Inverse Multiplexing and Satellite highly preferred.

· Must be technically able to work with vendors.

· Proficient in the use of PC platforms and Software.

· Advanced planning & engineering skills in either Network or Operating Systems hardware. Emphasis on traffic characteristics, connectivity, availability, reliability, maintainability, expandability would be a plus.

Working Conditions:

• Ability to meet the physical demands of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For more information about this opportunity contact:

Sr Consultant positions / job opportunities in the Chicago area.