Shoreview MN Jobs, Server Break Fix Engineer, Break/Fix, IBM, Dell, Sun, Servers, Minnesota Recruiters, Information Technology Jobs, IT Jobs, Minnesota Recruiting
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Server Break Fix Engineer
We are currently searching for a Customer Service Engineer. The position is Sat -Wed Midnight - 9AM.
A valid driver's license and proof of automobile insurance are required for this position and you must be able to pass a pre-employment 7 year background check and drug screen. This is a full-time position with benefits.
-Provide server, tape, printer and library hardware diagnosis and repair.
-Provide onsite service to meet 24x7 SLA’s.
-Provide documentation for testing activities.
-Provide documentation for assigned projects.
-Identify and coordinate all customer service related activities and objectives with assigned customer base.
-Establish and grow effective service relationships with assigned customer base.
-Minimum of 3-5 year’s technical experience in a hardware Break/Fix environment for enterprise level servers, disk and tape storage arrays and libraries.
-Minimum 3-5 years' experience in a role involving direct customer contact (internal and external customers).
-Technical knowledge and proficiency with SUN Servers and/or IBM pSeries and iSeries a must.
-Technical knowledge and experience with DELL and HP Servers a plus.
-Excellent oral and written communication skills required.
-Ability to multi-task and maintain priorities.
-Must be a self-motivated team player and able to immediately contribute to a fast paced, deadline intensive environment.
-Proficiency in Windows based applications, Word and Excel.
-Work at client site servicing/supporting client’s customers.
-Must have an insured vehicle, possess a valid driver’s license and a good driving record.
-Must be able to pass a drug and background check.
-Must be able to work weekends, shift and/or rotational schedule as required.
-Must be a US Citizen.
-Must be able to lift a minimum of 50 pounds.
-Minimum educational requirement of a H.S. Diploma or GED equivalent.
-A+ and Network+ Certification a plus.
services by Next Step Systems - www.nextstepsystems.com
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles
Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, DC
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