Quality Technican, Novi, MI Back>>

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Quality Technician

Position Summary/Purpose:

Conduct technical analysis on products related to internal/external reported concerns in support of problem solving processes.


-Provide technical assistance to team members.
-Perform product analysis in accordance with customer and internal requirements.
-Provide technical reports and/or data analysis in accordance with customer and internal requirements.
-Support customer analysis activities such as customer warranty parts analysis.
-Develop and implement analysis work instructions.
-Support customer line patrols and or containment/sorting as required.
-Support preparation of monthly customer quality reports.
-Perform product reliability tests and evaluations.
-Support development, fabrication and maintenance of test equipment & including calibration program.
-Other duties as assigned to support the QA function.
Conduct analysis per established processes to component level failure.
-Determine root cause(s) potential and real, including verification via ABA analysis and other methods.
-Support follow up of root cause(s) with appropriate source (manufacturing, parts supplier, design, etc) to identify countermeasure.
-Complete detailed analysis reports with analysis results, root cause(s), countermeasures and enters them into the company analysis data base.
-Work directly with engineering community to support analysis, root cause and countermeasure determination.
-Support customer analysis and reporting process.
-Develop and maintain strong working relationships with key program and manufacturing team members.
-Attend meetings (as requested) and report status of analysis activities issues to appropriate entities.
-Communication of product analysis status, plans and data to appropriate entities.
-Provide analysis information appropriate entities via email and applicable on line reporting systems.


-Technical (Bachelors or Associates) College Degree or equivalent required.
-Minimum of 2-4 years technical experience in an automotive related industry.
-Need Electrical/Electronics experience.
-Strong coordination and communication skills.
-Experience in successfully handling technical analysis.
-Comprehensive knowledge and experience with technical specifications, hands on electronic analysis activities and ability to establish and follow appropriate analysis processes.
-Ability to participate in analytical problem solving using 5 Why’s, Cause/Effect diagrams, 8D, 5 Phase, etc.
-Experience with automotive and electronic vehicle control systems desirable.
-Understand requirements and applicability of QS-9000 or TS16949.

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