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$18-$25 per hour plus medical/dental plan, 401K, paid personal
time off and paid overtime.
Responsibilities:
-Provide server, tape, and library hardware diagnosis and
repair.
-Provide onsite service to meet 24x7 SLA.
-Provide documentation for testing activities and assigned
projects.
-Identify and coordinate all customer service related activities
and objectives with assigned customer base.
-Establish and grow effective service relationships with
assigned customer base.
Qualifications:
-Minimum educational requirement of a H.S. Diploma or GED
equivalent.
-Minimum of 3-5 years technical experience in an hardware
BREAK/FIX environment for enterprise level servers, disk
and tape storage arrays and libraries.
-Technical knowledge and proficiency with IBM pSeries and
iSeries Servers.
-Technical knowledge and experience with SUN, DELL and HP
Servers a plus.
-Excellent oral and written communication skills required.
-Ability to multi-task and maintain priorities.
-Experience in a role involving direct customer contact
(internal and external customers).
-Must be able to lift a minimum of 50 pounds.
-Must be a self-motivated team player and able to immediately
contribute to a fast paced, deadline intensive environment.
-Proficiency in Windows based applications, WORD and EXCEL.
-Must have an insured vehicle, possess a valid driver's
license and a good driving record.
-Must be a US citizen.
-Must be able to pass a drug and background check.
-Must be able to work weekends, shift and/or rotational
schedule as required.
-A+, N+, and Server + Certification a plus.
Jobs, MN, Minnesota, Minneapolis area, Customer Service
Engineer, Technical Support, Break fix, Hardware, IBM, Sun,
Dell, HP Servers
Recruiting
services by Next Step Systems - www.nextstepsystems.com
For more information about this opportunity
contact:
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