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IT Administrator & Testing Coordinator, Chicago, IL Back>>

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IT Administrator & Testing Coordinator

Keywords:

Chicago IL Jobs, IT Administrator & Testing Coordinator, Support, Environment Management, Administration, Testing, Coordination, Facilitation, Software Processes, IT Infrastructure Components, Illinois Recruiters, Information Technology Jobs, IT Jobs, Illinois Recruiting

Summary:

Manage and administer a user testing environment, as well as, working with business users from external clients to coordinate and facilitate the testing process and software workflow in this test environment.  The ideal candidate will be self-motivated with a desire and ability to work cross-functionally and work closely with external client technology teams.  Strong communication, organization, problem-solving skills, and multi-tasking are a must.

Responsibilities/Tasks:

-Manage and administer a test environment ensuring that the environment is available and functional.
-Manage the environment service provider to ensure that environment properly supported and resolve any issues that arise.
-Manage the process of periodic data loading into the environment.
-Facilitate and coordinate the user testing in the environment:  Support end user needs as it relates to environment support; Coordination of the user verification process, workflow, and signoff.
-Develop new and/or refine existing processes for environment management and user testing process as needed.
-Maintain documentation for support workflow processes/procedures and documentation related to support of the environment or user testing support.
-Build mutually beneficial partnerships with colleagues throughout the company and external clients IT organizations.

Qualifications:

-Minimum 5 years' experience in environment management/administration and testing coordination/facilitation/administration or comparable role (experience in financial services is a plus).
-Strong IT background in software processes desired.
-Strong knowledge of IT infrastructure components (e.g. database, network, hardware, storage, etc.).
-Exceptional written and verbal communication skills.
-Effective facilitation skills to work in cross-team and cross-firm environments.
-Exceptional interpersonal, presentation and problem-solving skills.
-Exceptional organizational skills.
-Demonstration of successful client relationships and interactions.
-Basic Microsoft Office skills (Power Point, Excel, Project, and Word).
-Ability to prioritize and execute tasks in a high pressure environment.
-Ability to be results-oriented and a continuous learner.
-Ability to multi-task and quickly switch between multiple streams of work.
-The ability to pick up projects mid-stream, be a self-starter, and require minimal supervision.
-Strong work ethic and highly driven.
-A bachelor’s degree is required with a background in Information Technology preferred.

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